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A Predictive Dialer works best with multiple agents and is used to increase productivity of the call center. And that productivity can be measured in a number of different ways.Increase your agents talk time by 300%. Agents are able to speak to prospects 45 minutes of each hour and enter updates of pertinent information.
Our Predictive Dialers have built in, detailed reporting features. Being able to confirm your prospects information vs. writing it down and having someone else type it in, can pay for the dialer by itself.
Monitoring and Live Recording. Our predictive dialers have these features built in. If you don't know if a particular dialer has the feature your looking for, ask us. I can't say enough about this.